In case of the death of the customer, Legal heirs of the customer may claim the refund of the Tag amount after producing death certificate and other relevant documents. The cash back amount will be credit back in the tag linked account on monthly basis. Are there any other charges applicable like convenience fees etc.? Issuance fees of the Tag: - Rs. After that, the customer may approach the seller and to inform the issue the customer may call the customer care and inform the issue, the customer care will take up the issue with the Banks Point of Sale holder to approach the customer and resolve the issue free of cost. Note: There is no need to purchase any other RFID tag to avail a monthly pass scheme at any toll plaza. Once it is verified, you may avail the concession on the FASTag assigned to your vehicle. The same FASTag can be used till the tag is read by the reader and not tampered with.
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